Privacy policy

This policy recognises that every person using our services has the right to privacy, dignity and confidentiality and services will be delivered in a way that upholds and promotes these rights.

This policy guides staff and volunteers in their actions and attitudes and further recognises that the organisation is bound by the Disability Services Act (2011) the Privacy Amendment (Private sector) Act, the Privacy Act (1988) and the National Privacy Principles. It meets our obligations under the Privacy Act and informs interested parties about our practices in relation to the handling of personal information and provides a mechanism for complaints about breaches of this policy.

This policy guides Li-Ve Tasmania’s staff and volunteers in their actions and attitudes towards respecting the privacy, dignity and confidentiality of people using the service.

Li-Ve Tasmania does not disclose personal information about the people it supports or staff without their informed consent.

Protection of privacy of information for staff and the people we support underpins the integrity of delivering our quality person centred support service.

Breach of policy

Employees, volunteers, consultants and subcontractors must comply with the requirements of this policy during the course of their employment/engagement with Li-Ve Tasmania and do not engage in any conduct which could put the organisation in breach of this policy.

If a staff member is unsure whether the information they are handling is private or confidential they should consult their Team Leader/Coordinator or the Manager, Human Resources.

Staff members and volunteers must display appropriate levels of professional respect and sensitivity for the confidentiality, privacy and dignity of the people they support. This includes the sharing of information with other staff on a need-to-know basis only.

People receiving a service from us have the right to enjoy a private life, free from unnecessary staff involvement and are provided with appropriate support to conduct their personal relationships in ways that promote privacy and dignity.

The informed decision of an adult not to have their family advised of particular information is respected.

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