Building skills to support high-quality service

Posted July 07, 2022

Twenty-nine staff have seized the opportunity to gain a qualification through our Li-Ve Tasmania study support program, so far. The program started in October 2021. It supports eligible staff to gain a nationally recognised qualification, either:

  • Certificate III in Individual Support, or
  • Certificate IV in Disability.

‘This is an amazing opportunity for our staff,’ says Karen Bowden , HR Training Coordinator at Li-Ve Tas. ‘We’ve partnered with Avidity, a specialist, disability sector training provider . This means the training our team gets is focused, practical and consistent.’

Partnering with Avidity means we’ve been able to tailor the course to align with our values. The training is focused on person-centred care, empowering the people we support, and service quality.

Disability Support Worker, Lauren Young was surprised by how practical the course is. ‘I thought it would be really theoretical,’ she says, ‘but it really is about what we do as support workers, day in, day out. It’s helping me see the big picture too, like why we support people to achieve their goals.’

Ross Cundall agrees. ‘I’m learning new things, and really enjoying the process. It’s been a real positive for me, and I think the fact that Li-Ve Tas is supporting staff to do this is just fantastic.’

The first group of study support program staff are expected to complete their certificates in October 2022.